Black screen, after starting game & no VIP Points

So, I have been having trouble in starting the game. After starting the game the screen turns black. It’s happened too many times to recount recently.

Yes, I checked and games was up-to-date.
Yes, I re-optimized my phone and closed all apps.
Yes, I restarted my phone.

Still came back with black screens.

Then, when I purchased a diamond bundle, I didn’t receive the VIP tickets to move me up to the next level.

Frustrated,
TT

I know nothing sorry :man_shrugging:

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I have this happen all the freaking time. Sometimes I cant load the game for hours at a time. Last I knew they had no fix for it. They know it exists though.

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