Here’s some information about contacting Customer Support!
- Customer Support is in the office from 9 AM until 6 PM CT M-F.
- Tickets submitted on the weekends will be addressed starting on Monday. It can sometimes take a couple days, depending on ticket volume, so please be patient.
Tap on your avatar, then the Support button.
- Search through our FAQ to see if there’s already an answer there.
- If you can’t find an answer in our FAQ, tap the conversation icon in the top right corner to open a conversation with PerBlue support.
If you cannot log into the game, please visit our web FAQ and use the ‘Contact Us’ button. Please include as much information as you can about your issue and your account.
Free Diamond Offers
Unfortunately, we have no control or insight into the free diamonds offers.You will need to contact the offering company’s customer support in order to find out why a deal was not fulfilled.