Need help with this


#1

cant pick any reward


#2

The offers with 640 diamonds was there before our guild made it to that tier


#3

Have you completed a single quest yet?
Need to participate and do at least one quest before you can claim any rewards.


#4

Or is it your guild mate new? As in, just joined?
There could be a 24 hour cooldown period before he can participate and claim.


#5

I have fone all my quests and could claim previpus rewards but the thing is i already got all skins thats offering so why cant i get anything else


#6

Submit a ticket
Only devs can help you


#7

Ahhh right I see. Yeah. Didn’t notice you claimed earlier tier rewards.
Hmm yeah raise a ticket. I can see your guild has the required 304,630 glory needed to claim tier 20 rewards… But yeah, it’s greyed out. Odd indeed.


#8

Or just restart the app perhaps first


#9

Hello IT.
Have you tried turning it off and back on again?


#10

PewPew


#11

I do not know how to do that, never had any problems with anything before


#12

Cleansing ram memory isnt the case if it was diamonds before and when it came down to claiming reward it changed to all skins


#13

Yeah, I know that
Was riffing on sueys post

Go to your profile picture and the support button on that screen.

If that text option isn’t there , pick a topic.
Any topic.
Scroll to the end of it and say no when it asks was this helpful.
Then you can write to them…


#14

It’s probably skins and you have them all, as compensation you get diamonds… that’s at least what it is with my account


#15

Oooo I actually know this one :joy::rofl:… If you already have the skins being offered in the particular PL event that skin is replaced with diamonds as a reward for that tier if you don’t see this before the update is finished I’ll message you in game @Uloveheealz


#16

I cant get any compensation either


#17

Please send in a support ticket and we can help you out!