Server 8 & 9 Merge Details

Hello Server 8 and 9 Players!

Here are the details for the merge between servers 8 and 9.

The merge will take place on October 30, 2019 in the morning. All game servers will be down during this process.

The overall merge process is similar to other server merges, but please check out all of the specific details below.

Guild War:

The last battle phase of the season will be October 29th. The season will end on October 30th and the merge will happen that day. The next season of war will start with the battle phase on November 1. We want to give players a chance to get their guilds settled on the new server before starting a new season of war. There will be no adjustment to Crowns after the merge. Both servers have had New War for the same amount of time.

Account Consolidation:

Players on these servers will be able to consolidate belongings from alternate accounts after the merge is complete. Please review the following details:

NOTE: Players are not required to merge accounts, if you want to keep both accounts as is you do not need to take any additional action.

The following are able to be transferred:

Resources, including

  • Hero XP
  • Gold
  • Diamonds
  • VIP and Raid Tickets
  • Shop Tokens
  • Torches and Epic/Boss Keys
  • Guild Script

Inventory items, including:

  • Fully Crafted Items
  • Item Scraps and Epic Gear Scraps
  • Chests
  • Consumables
  • Hero Shards
  • Gold Nuggets
  • Guild Trophies
  • Unlocked Cosmetics - there will be no compensation for duplicate cosmetics

The following are UNABLE to be transferred:

  • Anything equipped or inherently attached to your Heroes (excluding Cosmetics), including:
    • Equipped Items
    • Epic Gear or Epic Gear Levels
    • Skill Levels
  • Full Heroes, Hero Stars or Hero Rarities, or Hero Levels
  • Team Level or Team Level Experience
  • Dungeon Experience or Dungeon Experience Levels
  • “Banked” Stamina
  • Unclaimed mail
  • Arena or Royal Tournament Rankings
  • Essences

Additional things to keep in mind if you’re considering a consolidation:

  • Spend all of your stored (“banked”) Stamina prior to the merge - use it or lose it!
  • Normal and Elite Campaign Progress will match the state of the Campaigns on your destination Account, including unlocked chapters and earned Stars.
  • Dungeon depth progress will match the state of the Dungeon on your destination Account, including unlocked Boss Dungeon difficulties and Epic Epic Dungeon.
  • Finish your Daily Quests to claim as much loot as you can, because no Daily Quests will transfer.
  • Unlocked difficulty levels for Tower, Trial, Dungeon, Crusade, etc will be derived from the Destination Account
  • If you are a Guild Leader and are transferring, it is highly recommended that you designate a new leader before transferring, otherwise your Guild will be forced to strip your leadership themselves.
  • Inform your friends! Your transferred account will be PERMANENTLY CLOSED following the transfer of goods to your Destination Account, and your friend list WILL NOT automatically update.
  • Challenger Arena Leagues will demote the bottom TWO players at a time until the Challenger League size returns to 100 players
  • Regular Arena and Royal Tournament Leagues will merge and split as always after the merge. You may however notice an increase in the amount of splitting/merging while things settle down post merge.
  • Break down any equipped Epic Gear Crystals on any accounts you are transferring out of, as no equipped Epic Crystals will transfer. By breaking them down, you’ll get 50% of the Strength or Vitality back, which can then be transferred.
  • Chat Silences and Bans will carry over and be unchanged

Here are the steps for how to request a consolidation:

You have 2 weeks from when the merge completes to request a transfer, after which we will no longer offer account consolidation. All account consolidation requests must be received by 10 AM CT on Wednesday, November 13.

  1. Make a note of the Account ID you want to transfer your goods into - this will be your DESTINATION account
  2. Make a note of the Account ID you want to transfer goods OUT of - This is the account that will be PERMANENTLY CLOSED after the transfer is complete.
  3. Submit a ticket to Customer Support with both account ID’s, and carefully indicate which Account ID is the Destination Account (i.e the Account you want to KEEP), and which is the account you’re transferring goods out of. To help us expedite these requests, please include “Account Consolidation Request” at the top of your ticket.
  4. If you have multiple accounts you wish to transfer goods out of, please indicate them all in the same ticket.
  5. We will review requests for multiple transfers on a case by case basis to ensure fairness to all players
  6. Note that this is an IRREVERSIBLE PROCESS, and you will never have access to your retired account again.
  7. Sit back and relax - Player Support will process your request as quickly as possible.
  8. Consolidation will only begin taking place after the merge is complete.

Final disclaimer:

You must always have been and currently are the sole owner of all involved Accounts.

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Wait, what?
I don’t have an account on s8?

A merge without Mici??
How will Samm cope??

Server 9 guilds will be dropping like flies

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I warned you Mici. Lack of accounts on any server would result in non-participation. Consider yourself booted from this merger for above cited reason. Don’t let it happen with 10/11 or all your bragging privileges will be revoked. 'Nuff said

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Sorry…
Who are you, again?

Just another face in the crowd who has had exchanges with you in Discourse and recently chatted with you. Though the other me/mes may be a little better known to you.

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See @Lord_Hador this is why I’m always Mici

You always are, but I can’t help being mes :slight_smile:

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Everybody has to play the game their own way.

If everyone looked the same,
We’d get tired of looking at each other.

Strength lies in differences,
Not in similarities

No one ever made a difference,
By being like everyone else.

Why fit in,
When you were born to stand out?

What were we talking about, again?

The many carnations of Mici. Wait…that sounds like a movie title…or book at least.

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I’m a flower, now?

Won’t be merging s8 and 9 accounts… Only little ones not even past level 40 yet.
“Fun” to play those without vip level multi raid function :sob::rofl::rofl:

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The many incarnations has been so used in books, movies and songs it’s just too tired to be fresh. And fresh carnations are nice.

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@Polaris Will this Topic/post be remaining up until the Nov. 13th close of consolidation opportunity date?

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The merge is now complete. Account consolidation requests must be made before 10:00 AM CT on November 13!

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